i'd like to point out to begin with that this is in no way a sponsored post, but in the same way as i would no doubt be regaling you with the bad service from a company should i have received it, i felt it only fair to share with you a story of the opposite kind..
a while back, i was reading a blog post (i've tried to find it but i can't remember whose it was, so if you see this and think it was you, please let me know and i'll add a link to it here..) featuring various quirky winter knitwear pieces; a modern take on the infamous 'christmas jumper' you dread each year from Great Aunt Joan..and i saw something amazing, which i knew my little sister would love - a jumper with a garden gnome on it..i popped it in my favourites as it was a week or so until payday, and then when i clicked on to the JoY website to buy it it was no longer in stock..
had this been last xmas, i probably would have been a little disappointed, and then tried to find her something else, after some sulking..but now that i am on twitter, i figured i would ask joy if they would get any more of the jumpers in stock..i almost immediately was contacted by them to tell me which stores had the item i wanted, and that one of the size i required had been put aside to be sent to the website department, in order that i could order it when it got there..i was told to expect a call when it was ready to go back online, so that i wouldn't miss it, and, do you know what, that's exactly what happened..i had a call last week from the lady in charge of the website, asking me when she should put it back online to make sure i didn't miss it..i ordered it there and then, and it was with me by monday - i can't find fault with their customer service or their delivery, or anything within the whole process..
i also really love some of the things on the website at the moment, and codulnt' resist adding this hat print shirt to my order, depsite the fact i may have similar shirts of similar colours already..i love it!
shirt: JoY // cardigan and necklace: river island // shorts: clothing at tesco // shoes: irregular choice