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Monday, 7 September 2015

I do (sometimes) like to be beside the seaside..


 I can't tell you how excited I was to have finally arranged a little weekend away. All a bit last minute, I'd ruled out changing twice on last minute flights to Barcelona and considered a number of UK destinations to explore. We settled on Brighton as one of those "Secret Hotel" deals came up on lastminute, where you get a good deal but aren't told which hotel it us until you've booked. (More on that later.)

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So, looking forward to a trip to the seaside, I couldn't wait to go on Friday after work. We got to the hotel and checked in about 8:30pm and went for a wander to get our bearings and check out where to head back to over the weekend. So far, so good. 

We then spent a lovely Saturday breakfasting on Eggs Benedict here before exploring The Lanes and the Saturday street market. After that, a wander down the pier (by which point I'd taken quite a few photos and was being told off for looking like a tourist) and a ride on the Crazy Mouse, which was more fun than I'd expected (and the closest we could get to that amazing Despicable Me rollercoaster from the film).

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Next up, we decided to wander towards the Marina, but our plans were foiled when we discovered that Madeira Drive was closed off for none other than the Brighton Speed Trials (I had never heard of this and had to Google it, but my Dad was jealous!), so all of a sudden we had plans for the rest of the day. 

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A short hiatus in the trials for some rather sub-par service but fabulous burgers and a chance to escape the rain shower under the makeshift canopy at Neighbourhood, before heading back to see the next set of cars and bikes test their speed. Once these had finished, we headed back into town for some drinks, checking out some of the places which I'd been recommended via Twitter (Hope and Ruin and Dead Wax Social to name a couple) and then a wander back to the hotel, stopping to explore The Tempest, which is a bar on the seafront made to look like a cave.

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All in all a really lovely day thus far. Stopping back at the hotel to change and drop off the things we'd bought throughout the day and then headed back out again, making plans for another beachside day on Sunday. Which was sadly not to be. Getting back to the hotel to find our room had been burgled during the evening really put us off staying any longer, so we checked out as soon as we could on Sunday morning and headed home, cutting the weekend short. I'm regretting that a little now, but at the time, didn't really feel happy staying. Sadly thus far, the hotel have been no help at all and completely disinterested. And it's also the reason that I can't share any of the photos I took.


14 comments:

  1. That's a horrible end to what should have been a happy weekend away. I think you should name and shame the hotel! X

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    1. I'm just putting the finishing touches to a post about the whole thing, start to finish.

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  2. Noooooooo!!!! That's utterly.terrible!!! Did you call the Police? I'm so sorry that your fabulous weekend was cut short!!!x

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    1. Yes, the police were called but I haven't heard anything from them since.

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  3. I'm sorry your weekend was ruined. It's really disappointing that the hotel haven't been useful. They're a big brand and I'm surprised at their lack of help.

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    1. It's rotten, I've only just finished battling with them.

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  4. I'm so sorry that you're well deserved holiday ended so badly. I don't blame you for wanting to get out of that hotel ASAP after what happened, and it's disgusting that the hotel hasn't taken the burglary seriously. It might not be their fault your room got burgled, but the security of their rooms and safety of their guests while staying in them should be top priorities. Name and shame them, and leave an honest review of what happened on Tripadvisor! xx

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    1. I did leave a factual review on Tripadvisor, but the hotel then got in touch and blackmailed me to remove it.

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  5. I was gutted for you to read what had happened on Twitter. Mercure have treated you appallingly and I for one won't be bothering to stay with them in future (and yes to Tripadvisor - give an honest review of their behaviour)

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    1. I did leave a TA review, but then the hotel's management company got in touch with me and blackmailed into removing it in order to receive a refund.

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  6. Definitely give an honest review on Tripadvisor. Such a shame that a weekend you'd been excited about was spoiled. The way in which the hotel responded could've made all the difference to how you felt about staying. They're in the service industry and should offer good service!

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    1. Absolutely agree. It's not their fault it happened. But the way they dealt with it could have made all the difference.

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  7. I agree with Louise, it's the hotel that are responsible for the care of the rooms/people/items in them. Were other rooms burgled? If not and the room was locked, is it not a staff member to blame (who have keys)? I find it preposterous that they aren't more concerned about this. I hope the police are involved, regardless of where it happened, a theft is a theft.

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    1. The hotel tell me that this has never happened before and it was an isolated incident - no other rooms were burgled, apparently. I'm not sure whether this is the case as the police didn't seem to think it was the first time something similar had happened.

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