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Sunday, 19 January 2014

I'll take you to the candy shop..

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Hat: River Island // Boots, tights: Primark
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Beatrice Sweetshop Print dress: Poppy England
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Jumper: George @ Asda // Heart bag: Topshop
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Floral Fur Coat: OASAP*
A crisp morning last Sunday meant I could take the opportunity to wear my floral fur coat once more, to head into town for breakfast with a friend. I also took the opportunity to channel Kate's cute outfit style with a pair of coloured tights. I'm making an effort to wear my way through some of the things I already own. It's surprising how much I'd forgotten about.This heart-shaped handbag was another thing!

I'd been waiting for an opportunity to wear this Poppy England dress for a while. After first spotting it and adding it to a wishlist post a little while back, I thought I'd totally lucked out when I managed to pick it up in a sample sale a few days later for half price. I subsequently bought the other dress on my wishlist, directly from the website, because it made it's way into the sale as well - it arrived before the sample sale order did.

Sarah and I ordered one each of the sweetshop print dress and when they eventually arrived, hers had to be sent back due to a broken zip. I wish I'd checked mine at the same time, as the zip on this one is faulty too but I feel as though it's too late to try and do anything about it (hence layering it up with a jumper until I get chance to replace it).

It was bad enough having to wait almost three weeks from the date they'd received the first faulty one back for a refund, but anytime I asked about it via twitter etc, I was just told to give them more time as they were really busy, which was hardly encouraging. Needless to say, given the price of the dresses, I don't think I'll be ordering any more from them, which is a real shame because I was so excited by the designs when I first saw the site.

Have you ever been put off a brand due to their approach to customer service? 

6 comments:

  1. It is a shame you had trouble with the dress as it is seriously pretty. Love the layering too. I can't say I've ever had any difficulties with customer service but I possibly have very low standards!!

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  2. That is such a cute print! SHame about the zip, but it does look very cute with the jumper you are wearing with it.

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  3. Ohh it's such a beautiful dress but it's a shame the customer service isn't the best! I'll never shop with boohoo again after the delivery man left my parcel outside my house, literally on the street and then when I inquired about where it was boohoo basically accused me of lying about not receiving it - they seemed really surprised when I suggested someone might have stolen it!

    Jennie xo | sailorjennie.com

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  4. DId you get the red Grace tea dress? I kept umming and ahing about it and then decided to go for it with the extra 10% off and the size 10 had GONE!! So disappointed!!! If you should want to sell your one, do let me know!!!x

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  5. Ah that's not very good, especially given the prices of the dresses. I adore the print too. Loving the bunny jumper too.

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  6. That dress is amazing, but that's such a shame about the faults and the customer service. For that price, I'd expect it to be well made, well packaged, and sent swiftly- unless it was being custom made or something. I'd be put off too. I ordered a bag from Zatchels when they had a birthday promotion last Spring, and because of the demand I had to wait 10 WEEKS for it to get to me. I was patient for the first 5 or 6 weeks, but after that I wasn't amused, as I had no idea when I was to expect it. The bag was worth it in the end, but the service wasn't good!

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